Logistics, supply chain and delivery service concept : Fork-lift truck moves a pallet with box carton. Van on a laptop computer, depicts wide spread of products around globe in ecommerce popular era
Your success as an eCommerce business depends on your customers being happy. It would be best to consider many things, but shipping is the most important.
Are you still skeptical? A shocking 77% of people stated that they abandoned shopping carts because of unsatisfactory shipping options. Free shipping can increase the number of orders placed and the amount spent.
This is why choosing the right eCommerce shipping solution is important for your business’ success.
These are the 6 most common ecommerce shipping solutions:
Understanding your options is key to choosing the right shipping solution for your company. These are the six most popular options.
Overnight Shipping
Due to recent moves made by Amazon Prime and other major retailers, overnight shipping has become the preferred method for online shoppers.
Once, overnight shipping was the standard, and 2-day shipping was the exception. The trends are pointing to a shift. Retailers who do not offer overnight shipping soon will be left behind.
Same-day Delivery
Amazon and other retailers offer same-day shipping. This shipping option is not for everyone. This shipping option requires high-quality technology and coordinated operations.
In most cases, however, it is worth it. 61% of consumers would be willing to pay more for same-day delivery. This option is also expected by 56 percent of online shoppers aged 18 and 34.
2-Day Shipping
2-day shipping was the holy grail when Amazon Prime was first launched. However, it was mostly left to eCommerce giants who could manage the logistics.
It is now the norm for online shoppers. If an online retailer wants to stay competitive, it should offer 2-day shipping within the next few years.
Express Shipping
Expedited shipping refers to a quicker shipping method than standard ground shipping. Although this does not guarantee delivery within a certain time frame, it is still attractive to customers.
It helps retailers satisfy customer expectations, reduce cart abandonment and build customer loyalty.
International Shipping
International customers are a great way to expand your customer base. International shipping can be a problem for smaller retailers.
You will have to manage your logistics and deal with tariffs, taxes, regulations, and other countries. You will need a reliable shipping partner to help you navigate international markets.
Freight Delivery
Freight delivery is transporting goods by air, sea, and land. A freight shipping provider is required if you plan to ship large items (e.g., items that are more than 150 lbs or larger than 30x30x30 inches).
Ecommerce Shipping Options: How To Get Your Pricing Right
Once you understand your shipping options, it is time to figure out how to price shipping. If your rates are too low, you will lose money. Set them too high, and your customers will leave.
The following factors are important in determining the shipping cost for an item:
- Package dimensions
- Weighing the package
- The contents have value
- Shipping destination
- Shipping speed
- Carrier used
The three most popular price shipping methods are flat rate, actual carrier rate, and free shipping. Here’s a deeper look into each.
